How will my order be sent?

In a normal case our packages will be sended with the service from DHL. DHL delivers from Monday till Saturday.The packages are normally offered on the day after the delivery confirmation email is sent.Unfortunately, the package of services can not always guarantee the delivery time of one day, but in 99% of cases, it just happen.

I never have received my package.

It may be in an exceptional case that something has gone wrong with delivery. First check it with your Track&Trace. This Track&Trace number you have received by e-mail.
Is there something wrong or you didn’t received a Track&Trace code, please contact us.

Do you deliver in the weekends?

We generally send packages through DHL. In weekdays all the packages before 23:00 (CET) will be send on the same day.

If you still didn’t got you’re package after one week, please send us an e-mail so we can figure out what’s wrong.

How long does it take to send?

Orders placed before 23:00 (CET) with the payment methods Ideal, Paypal, or credit card are shipped the same day. The other form of payment may take longer in connection with the transfer period. These orders will be sent after payment has been received by us. This can be 1 to 5 working days.

I have given up a wrong delivery adress.

Please always check your when filling in the information.

When you see a wrong delivery address in the confirmation email, please contact us as soon as possible.
Once you have received the email with confirmation of shipment, your order is already in the mail.

I can’t choose my size on a product.

Our stock is linked to our online store, so if the product doesn’t have you’re size it means that it is sold out.

But it occasionally happens that orders will be cancelend and that the products are coming back on stock. If products in a shopping cart are not will be paid, the product is coming back on the online store.

Sometimes we restock products, When you sign up for our newsletter, you are knowing this the first.