Exchange and Return

To exchange or return a product follow these steps.

 

  1. Fill out the return form that you have received with your order.
  2. Repack the product back in good condition as you have received from us.
  3. Send the package back to: Crxmxnvl | W.M Dudokstraat 20 | 1567 GS | Assendelft | The Netherlands
  4. The amount will be returned.

I regret my order.

Within 14 days after delivery you can return the product without any reason.
Then you get your money back within two weeks. To return a product, you can follow the trajectory Exchange and Return.

Product quality is disappointing

We do our best to only sell the best quality products. If the quality is therefore not enough, we want to know it immediately and find a good solution together with you.

Within 14 days after delivery you can return the product without any reason.
Then you get your money back within two weeks. To return a product, you can follow the trajectory Exchange and Return.

The product doesn’t fit me

Follow the trajectory of Exchange and Return.
Note: be sure to let us know you want to exchange the product within 14 days after receiving the product. After 14 days the date is expired and you can not trade anymore.

I have received a wrong product

Unfortunately, sometimes it goes wrong .. In this case we ask you to contact us.
We will take care of it that the right product will still be delivered.

The product size is different

In this case you can, of course, exchange the product for free. So you will get the right product at home as soon as possible.

follow the steps in Exchange and Return.
Crxmxnvl reimburse the incurred postage.

Note: Make sure you let us know you want to exchange within 14 days after receiving the product.